I can not open Aliexpress because it does not work - what to do?
There are cases when accessing Aliexpressit turns out to be closed. This happens for several reasons:
- Aliexpress blocked by Roskomnadzor. New products are constantly added to the site and some are prohibited. That is, in China, they can be allowed, but for Russia they are not suitable for sure. So, if, according to Roskomnadzor, a prohibited product will fall on the platform, it will be blocked until it is removed. Usually, such issues are solved extremely quickly and not always users even have time to notice something.
Engineering works
- Another site may not be available if it is updated or conducting some technical work. The cause of inoperability may also be a failure. In any of these cases, nothing depends on you, so it remains just waiting for everything to work itself.
- Basically, all problems are solved in about a couple of hours. Although, sometimes, it takes more time, but in any case you can not affect it.
Among other things, to blame for inoperability Aliexpressyou can be the browser you can. So first make sure that Aliexpress really fail. To do this, try entering through another browser. If everything is fine, then the problem is true in it and can be solved in several ways:
- Each browser has a turbo mode. It allows the browser to work faster. Activate it and see if it will work Aliexpress
- To check if there is no problem in the computer, try to open Aliexpress on the phone or tablet. Again, if everything works great, then look for the reason in the computer
- Clean the cache or cookies files in the browser. As a rule, it helps to eliminate the problem
Why can't I enter the Aliexpress personal account?
Aliexpress does not work
It happens that such that it seems to be the site works well, no failures are observed, but it does not work into the personal account. The most common cause of such a phenomenon is another update. Aliexpress. In such a situation, it is better to wait for some time, since nothing depends on buyers here.
Some antivirus programs can also block access to Aliexpress. For some reason, they can calculate the site harmful and block it. To check if the antivirus affects the site work, turn it off and check the performance.
There are completely banal problems - you misinterpress your data. See whether the keyboard layout is enabled and CAPS LOCK is not activated. To do this, you can open any text editor and start writing something in it.
If you can't go to Aliexpress and you think that the password is correct, then try to restore it. This is the surest way to restore access to the page in this case.
I can not enter Aliexpress, because the account is blocked - what to do?
You can get into your personal account. AliexpressBut then the system does not miss you. What to do? So you went to your page and see this message:
account is blocked
This suggests that blocking is imposed on your account. First, think if you were not disturbed somewhere rules for using the platform. Most often, user accounts are blocked for the following reasons:
- You have not confirmed your account. If within three days after registration, you did not visit your mailbox and did not move on the link in the letter, you can block you, since the account will be considered fake.
- Administration suspects you in fraud. This happens when buyers pay a payment on someone else's bank card, through other people's wallets or other illegal actions.
- Frequent opening of disputes. If you are constantly opening disputes on orders in the hope of getting compensation. Of course, if there are really reasonable reason, then you will not be anything, but uncontrolled constant downtry disputes will quickly lead to blocking.
- Action bypassing the system. If you offer the seller or agree to its proposal to deal or refund outside the system Aliexpress, you can block you. You must understand that all transactions should be carried out inside the system. Otherwise, you violate the rules.
