HOME. Buyer protection Basic Rules for purchases for buyers for Ali Spress: List. What should not do ...

In this article we will talk about the basic rules of purchases on Aliexpress.

Aliexpressit is a huge online hypermarket where many goods are sold at very competitive prices. In order for buyers and sellers to comply with business relationships and all purchases were safe, there are special rules. This also applies to customers. Therefore, in this article we decided to consider that it is possible and that it is impossible to make buyers on Aliexpress.

If you are first on this site and do not know how to make orders to make, then we recommend to learn the article on the link here.

Rules for publishing reviews for buyers Aliexpress

Previously on Aliexpressthe reviews were less severe attitude, and now it has tightened due to the fact that the sellers began to use various loopholes for their cheating. So, now the rules are as follows:

Reviews

Reviews

  • If the seller asks you to write good feedback for him to increase the rating, although you wanted to write bad, then you need to write exactly the last. You must be objective in your statements so that other buyers can get a real idea of \u200b\u200bthe product, and not what the seller needs. Actually, then the system of feedback was created.
  • If you want to lower the seller rating and put 1-2 stars, then the feedback must be appropriate. It can not be written good, except that only in addition. It happens that users write bad feedback, but put a high rating not to spoil the seller reputation and do not swear with it to get a refund with a bonus. So, if you wanted to tell about what the seller is bad or good, then do it, do not force others to doubt the honesty or decency of the seller. If you do it, you can block you.
  • Not always please write a review goes from the seller. There are buyers who themselves offer to do in exchange for a gift or for money. So do it too can not be done, but if you want to make money on reviews Aliexpress, it is better to use the service Aliexpress Connect.Where for this all officially pay.
  • It also happens that buyers create several pages on Aliexpressespecially for writing good reviews for the seller. Of course, it is not just done so, just be prepared in advance that you will be blocked not only all accounts, but even the possibility of registration. In the latter case, the administration blocks a specific IP address, that is, yours and you can not even register.
  • It is also impossible to ask other buyers to write a bad feedback to the seller if he offended you something. Remember that objectivity is important here and ultimately you can complain and you will receive a commensurate punishment.

If you want to ask the seller about a discount or gift, then you should not bend and blackmail it is a bad review. After all, not only buyers can complain about sellers, but on the contrary.

If we talk about what punishment can be lost for writing fake reviews, first of all, they can be removed. And there will be appropriate measures against you. If, let's say, the degree of crime is low, then you will lower the rating to zero or temporarily block. The most "terrible" punishment in this case is the Eternal Ban on IP or blocking an account without the possibility of recovery.

Rules for shopping for Aliexpress

These rules Aliexpressrelate to fake accounts. Some users deliberately create them to boost a rating store or just get a profitable discount several times. In addition, the system may calculate the purchases of the stacks if you make an order from the relative page, friend and so on.

Shopping Aliexpress

Shopping Aliexpress

In other words, only one account must be used for one computer. You can not use several different. In addition, you should not buy several times the same with different accounts. The system will surely consider that this is a violation and as a punishment will reduce your rating or blocks.

Rules for payment of orders for Aliexpress

Payment of orders on Aliexpressalso carried out according to certain rules. If you added the goods to the basket or set an order for it, but left for something without payment, then you can make funds for it within 20 days. Otherwise, the order will be closed.

Here, it is worth noting that it is impossible to do so often, that is, add goods, but do not pay for them. The fact is that when you add the goods to the basket, and even more or more place an order for it, then it is for you from the seller. Thus, he can no longer sell it until you refuse or until 20 days go.

Payment Methods

Payment Methods

This is quite unprofitable to the seller, and the administration Aliexpressunderstands that it is not very good. Therefore, now there is such a rule - if the buyer has a lot of unpaid orders, its account is blocked. For the first time you can also restore it, but in the future you can block the commerce.

In order not to be in such a situation, it is better to add a favorite thing in the section "My desires". So no one will block you, and when providing discounts on the goods you will receive alerts.

Communication rules with buyers for Ali Spress

On Aliexpressa special system for communicating with sellers has been created, although it is not forbidden to correspond with them and outside the site. In any case, regardless of the place of communication, you should always be polite and not rob. Even if something is very annoying, restrain, because it will not benefit for you. If you become sad and swear, the seller just leaves the complaint and you will block you. So think is it worth sad? And at all, why do you need it? The constructive conversation is much better.

Rules for using buyers' protection for Aliexpress

Protection of buyers

Protection of buyers

Aliexpressprotects its customers, so if some problems arise with the goods, for example, it turned out to be poorly related or did not come at all, then in this case you can always start the dispute and request a refund. The main reasons for opening a dispute at the moment are just two, but when filling out the form, a specific reason is chosen, why you still want to argue with the seller.

But there are moments that the buyer should know and never do that:

  • You can not deceive the seller and the administration, opening the dispute and claiming that the goods you did not receive, if it is not true. First, to track orders are able to all, and secondly, be sure that the seller will prove his right point.
  • If you made a refund for the goods with Aliexpressthrough a bank or payment system, that is, we used the Charzbek procedure, then in no case open the dispute on AliexpressIf you have already returned money. This fact will definitely open and punish you.
  • If you have already worked with the seller and want to open a dispute just from harmful for past lost disputes, then again you should not do so.
  • It is impossible to declare that the goods are not like in the description, if in fact it is not so. You will never achieve anything again, but the administration may consider you a fraudster.
  • If you ordered several goods and in all of them discovered disputes with the same reason, then what do you think, what will happen? That's right, you will be blocked. It's one thing if all goods go to one parcel and ordered in one store, but different orders, and the other - if the goods are purchased from different sellers. Well, they can not directly work equally.
  • For all these violations, you can get a lock or zeroing rating. Although these rules acted before, but only after amending the amendments, a very large number of users turned out to be blocked. It was just due to violations in the opening of disputes.

Again, anything happens and perhaps you really did not receive parcels from different sellers, but in this case, prepare a solid evidence that the administration does not doubt your rightness.

Be sure to follow the rules of purchases on Aliexpressand do not break the rules!

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