When the dispute is closed on Aliexpress: causes, timing. Why is the dispute closed on Aliexpress, and did not return the money?

From this article you will learn in which cases the dispute can be closed on Aliexpress And what to do if the money is not returned after the dispute.

Some users Aliexpressfaced with the situation when the dispute is closed, but the money is not returned. In this case, it is necessary to understand all the nuances that are related to the management and closure of disputes. Let's discuss why this is happening and will return money from Aliexpress.

If you are on this site for the first time, we advise you to explore the article on the link here. She will tell you how to register and place the first order.

Why is the dispute closed on Aliexpress, and when will the money return?

The dispute to Aliexpress is closed - will the money be returned?

To begin with, let's deal with why the dispute can be closed at all Aliexpress. In essence, there are several situations when disputes close:

• The seller suggested that you solve your problem with whom you agreed. Once you click on the consent button, the dispute will be accepted and closed. In addition, all the requirements for return will be performed within a few days, depending on what you have agreed.
• You have agreed with the seller about solving the problem without a dispute and you canceled it. In this case, if the time protection time was over, then your order and dispute will be closed.
• If you cannot agree with the seller and the dispute was exacerbated, then after the decision will be accepted. Moreover, this situation will be independent of whose favor the issue was resolved.
• And the last situation when the dispute can be closed is when the seller does not respond at all to your requests. And after 5 days you are returned to money.

As you can see, there are several situations and fear them. Although, to find out in whose side I decided the question sometimes it is still necessary. If the dispute is resolved in your favor, then you will definitely return money.

What to do if the dispute is closed in your favor to Aliexpress, and did not return the money?

Why didn't money with Aliexpress come back after the dispute?

So, here the dispute was decided on Aliexpressin your favor, but money is not treated to return. What to do in such situations? Because Aliexpress it has the most reliable protection of transactions, then in approval that money is not returned to believe extremely difficult. Guarantees additional security and the ability to open a dispute to request a refund. In this case, you can request both complete and partial refund. At the same time, the goods do not have to send anywhere. He will remain with you. Although, in some cases, sending is still required.

Aliexpress actively struggling with sellers of deceivers and cruelly punishes them. First of all, the money will not be listed until you receive your order. Any seller who will indicate not quite the right characteristics of the goods will not send a parcel or will not respond to the request for the extension of the defense life, it will surely be under the sanctions of the system. Specifically for this and open disputes on AliexpressTo return your money and punish the seller.

According to the rules of the system, if you win a dispute, the funds are reimbursed according to the parameters that you specified when the dispute is opened. The main thing here is clear and consistent actions.

The dishonest seller will definitely be punished by the administration. Such misconducts threaten the loss of rating and reputation, and this will greatly affect further work, as buyers will apply for purchases to more reliable sellers. Therefore, mostly sellers in disputes behave honestly and satisfy customer requirements. If you decide to make a refund with Aliexpress, then you will definitely return them. Then the question is only in where and when they will be enrolled. In this case, there are several different options, on which the return rate depends.

But what to do if the money is not returned with Aliexpress. Everything is simple here - wait. It is not necessary to wait that on the first day after the closure of the dispute you will be credited to you, since the site has a huge number of customers, respectively, and many requests. So it is not possible to perform them very quickly.

Where are the money send after the closure of the dispute to Aliexpress?

This question arises from each newcomer on Aliexpress. But really, where will the money come? After all, the account number for enrollment is not specified anywhere?

In fact, not to create unnecessary problems to yourself and buyers, on Aliexpress system operates - where they paid, there and refund. That is, if the payment was carried out from a bank card, then the money will return to it. Accordingly, if you used to pay an electronic wallet, then the enrollment is waiting for the bill.

Payment Methods

Most questions arise from those who pay for cash purchases. The fact is that the account in this case is not used and the money to enroll is simply nowhere. Do not worry about this reason, as the money will be returned to the balance of the mobile phone. It is quite convenient, as you do not have to run with documents and statements.

What time do you return money from Aliexpress?

The table below shows information about how long with Aliexpressreturn money. As you can see, the refund to frequently used accounts is carried out in about a week, but there are also such translations that you have to wait for 10-15 days.

Return time

Is it worth worrying that money on Aliexpress you will not be returned? According to the rules of the site, you can be sure that money returned to you. In addition, customer reviews are proven. The only situation when money is not returned is when the dispute is closed in favor of the seller.

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