On Aliexpress, after the dispute, the decision was made to return the goods and money: what to do, how to send the goods to the seller to Aliexpress and is it worth doing this?

In this material, we will find out what to do if on Aliexpress There was decided to return the goods and money on the dispute.

Recently, buyers on Aliexpress they have become increasingly faced with such a situation when when receiving a product that is at all impossible to use and when demanding the full amount of the return, the administration makes a decision not just to return money to the buyer, but also the goods to the seller. In this case, it becomes necessary to send the parcel to the seller to China and only on such conditions will be returned. What to do? How to send a parcel? Let's figure it out in our article.

If you are Aliexpressi went for the first time, then we advise you to further explore the article on the link here. She will tell you how and where to get started with the playground and make the first purchase.

What will happen if you don't return the goods to Aliexpress?

Return the goods

Well, punish for such actions on Aliexpressof course, you will not be, but if the goods you decide not to send, then you can even forget about small compensation.

Today nothing is known about whether such a decision affects the buyer's rating, but in the future the mediators will still take into account that you do not follow their decisions and disputes will be solved on more favorable terms for the seller.

Is it worth returning the goods to Aliexpress?

When you are in the dispute on Aliexpressit will turn out that it was decided to return the goods and money, then the time of the timer will begin to count down the timer equal to ten days. In such a situation, first refer to the mail and find out what amount will be shipped to you or independently use calculator on the post office of Russia. It is not worth tightening with it, as time goes.

There is one interesting feature of sending goods back to China. The fact is that delivery is not so cheap and free will not be free. At the same time, it is not at all profitable to send cheap and heavy things, but dear, but light goods are quite possible. Sending the latter will be much larger. Then, of course, it will be much more profitable to send the parcel and return the money.

Package

So is it worth sending the sending to the seller with Aliexpress. In general, of course, you decide to you, but if the cost of sending will be higher than the price of goods, then you should not even spend your time. It is better to just refuse to return and money will be sent to the seller, and the dispute will close.

If the difference is insignificant, then you can already think about whether to send the parcel, but, again, the solution remains only for you. In general, of course, if the goods can be used and has minor defects, it is better to leave it to yourself.

Why is it asked to return the goods and money to Aliexpress?

It is amazingly almost for all buyers. Aliexpress, because previously the mediators solved the disputes almost always in their favor. Moreover, they know that sending parcels to China is worth a lot of money and can even be more expensive than the value of the thing.

Yes, of course, no one wants to spend their money for delivery, because they will have to stay in a minus or stays at all without everything, because during the delivery there happens anything. Yes, and what to hide, even the Chinese themselves are chitryat and are removed in every way not to return money.

In this case, the thoughts appear that such a strategy is one of the ways to combat those who love often argue. After all, it turns out that the dispute, it seems to be resolved in favor of the buyer, but it is necessary to send the goods. Besides Aliexpress all honestly, after all, he agrees to return and he is not responsible, sent the buyer to the parcel or not.

How to send goods to Seller on AliExpress?

Sending goods

If you still decided to send the parcel after the adoption by the mediators of the decision on AliexpressThe first thing you have to do is to see the address where you should send the goods. It must be listed in the string "Address". It happens, by the way, that sellers are written there in general it is not clear that. They are counting on the fact that you will ask them to be loyal details and try sending. It is only 10 days old. What to do? Do not even bother with the clarification of the address, and simply send to where you were asked. In no case do not take any addresses from personal correspondence, since the premise and in the dispute address should be the same. Sellers specifically with this chitryat, to say that you yourself sent the goods are not there and leave money to yourself.

As for the disposal itself, it is also not worth tightening with this. Since you have only 10 daysThey will be held very quickly, and if you do not meet this time, then the money will go to the seller.

To send the goods, you always choose the cheapest of all ways, since you will pay for the shipment from your pocket and no one compensates for it. But despite this, be sure to ask you to assign a tracking track number tracking. This is important, since you, and the seller, and the mediators, should see all the movement of the order.

Packaging should be reliable. It is better to even make an extra and write down the entire process on the camera. The fact is that vendors often after receiving the goods open disputes and declare that the packaging during shipment was damaged. Therefore, it is better to progress once again, because it is unknown which seller caught you.

In the mail, be sure to make photos of the parcel, where the address and track number will be seen. It will not be superfluous and take a snapshot of the check. This is all proof that the goods are really shipped.

Immediately after sending the parcel, fill out the track number and tracking address. After that, the timer will be highlighted for 30 days. During this time, the goods must reach the seller. If this does not happen and the seller will not receive the goods, then you will return the money anyway. Yes, and no longer worth it, if only does not ask the seller.

Is it possible to cancel the return of the goods to Aliexpress?

If you yourself discovered the dispute to the return of the goods and the seller agreed with him or the administration decided, then you will start counting the time to send the parcel. But suddenly you change your mind and want to cancel the return of the goods on Aliexpress. Is it possible to do so?

Yes, of course, you can cancel sending the goods to the seller by clicking on the inscription "Cancel Return". It will mean that you agree to receive money for the goods by the seller and do not want to send the parcel. In addition, you cannot open a re-dispute. The same happens after the ship's timer end.

Is it possible to request partial compensation instead of returning goods?

If you can reject the administration's decision Aliexpress, Do it and open the new dispute with partial compensation. Explain their behavior by the fact that sending is extremely expensive, and therefore you agree to return the amount of the amount for the goods.

If you already count the timer time, please contact support Aliexpress in online chat. Here, explain to the operator the situation and ask for the revision of the decision. Calculate the delivery amount on the Russian Post Website and send a screenshot. Additionally, you can make the package of the order and allocate the price of the goods in it.

You can also send a complaint to the result by an exacerbid dispiter. To do this, open the details of the dispute and click " Make a complaint".

Feed a complaint

Fill out a small shape and describe why you do not agree with the solution.

Filling outform

In addition, you can contact email [email protected]. and [email protected].and ask them to revise the solution by the mediators.

Video: How to return the product on Aliexpress? Refund. Lesson number 2.