Aliexpress blocked my account: reasons. What if the order for Aliexpress is blocked, how to restore access to the personal account?

In this article we will talk, why on Aliexpress Can block account and how to restore it?

Previously buyers Aliexpresswe had to be not so often encountered with the locks of accounts. This was mainly due to the lack of activation from the account or the wrong email address.

In order for the account to be blocked by us, it was necessary to do something really serious. And mostly it happened if the buyer was exploring serious fraud. For example, it was constantly paid by other people's cards. And even then, even in this case, it was possible not to word blocking, the order was simply closed and the money was returned to the account.

At the moment, the situation on Aliexpress significantly changed and now blocking is tightened. In addition, if earlier buyers had the opportunity to justify, now they simply do not allow this to do, as fraudsters from buyers have become really a lot. As soon as Aliexpress the appropriate trend was revealed in order not to lose profits, a new blocking algorithm was created and the rules were tightened. Let's deal with you for what now on Aliexpress can unlock and how to remove the lock.

If you are for the first time on this site, then we advise you to learn an article by link. She will tell you how to use the site and make orders.

Why is an account on Ali SPress blocked?

Since blocking rules on Aliexpresstightened, it is worth knowing what exactly you can lose your account. Let's look at every reason.

• You did not activate the account

Immediately after registration on AliexpressA special activation letter comes to email. It must be opened and follow the link in it. If you didn't do this for three days, the account will be blocked until you activate it.

• Fraud

On Aliexpress the account can be blocked when trying to make a payment with a stealled bank card. Or if you always use different cards for payments. Among other things, if the administration will be known that you make operations bypassing the system, you will also be blocked. In any of these cases, you will be deprived of recovery.

• Account blocked for security reasons

If administration Aliexpress this will consider your data in unreliable or it simply needs additional information about you, then blocking can be imposed on your account. When trying to log in in the system, the corresponding message will be displayed:

Block for security reasons

Do not be afraid that it happened. Just click on the link under this inscription and go through the unlocking procedure. It is to get a letter with reference to e-mail and go through it. After that, the system will ask to specify the additional data you need to fill out and send shape.

• Abuse of protection of buyers

Buyer's defense by Aliexpress it is that in the event of problems with the purchase - it did not come or turned out to be poorly, you can always open a dispute. If you abuse this opportunity, you will be blocked. So, if you have on 10 orders there are 8 controversial, agree, it looks rather strange. So, you should not constantly open disputes, and generally choose the sellers for shopping. By the way, it is possible to get into the list of blocked and for other reasons:

• You open a dispute for a false reason. By the way, this decision may even offer the seller himself, and after the beginning of the dispute, he submits you for a complaint for fraud.
• You at the same time discovered and exacerbated a lot of disputes about the non-receipt of goods that go without tracking.
• You could not provide an aliexpress administration evidence that bad quality goods.
• In the history of your orders too many disputes. Usually it fails to avoid, but still always try to negotiate with the seller so that I don't have to exacerbate the dispute.
• In addition, if you are trying to solve the dispute with the seller bypassing the system AliexpressYou can also be blocked.

Who can block on Aliexpress?

In fact, the answer to the question is very simple. Blocking on Aliexpress You can get any user who violates the rules of cooperation. As you already understood, the above rules relate to each user, so they should simply observe them.

Some users think that since they are still newcomers on the site, then the administration is more loyal to them. In fact, it is not so independent of the buyer's rating attitude towards all the same.

What to do if an account was blocked on Aliexpress?

On Aliexpress two types of blocking are applied to customers:

• Temporary

If you simply put a temporary blocking on your page, then you need to do some simple actions according to the instructions. It may be a simple activation of the account or with the provision of additional data. In any case, you can always ask for help in support service. Aliexpress. Among other things, you can even be available your office with orders, but only to view their list. And nothing can be done with them.

In this case, when trying to perform some action, an error will be displayed.

Partial lock

If you are temporarily blocked, you must have a corresponding string with a signature "Appeal for Reativation". Your task is to click on it and your email will receive a letter with reference. Go through it and follow the instructions of the system.

• Constant

When the account is on Aliexpress shuts down permanently without the possibility to recover it, then displayed here is the message:

Full blocking

You will receive an email that you abused the protection of buyers, and therefore you lost your account.

If suddenly it happened that your account on Aliexpress Was blocked by the coming, then you can no longer be returned. No requests to the administration will help even if there are expensive orders. It is all fraught with the fact that in case of problems, you will have to try very much so that you will be returned to you, since it will not be able to solve the situation through a regular dispatch. If you want to continue shopping on Aliexpress, then you have to have a new account. In this case, all your data should be different, up to the IP address.

Why are the rules of blocking on Aliexpress such brutal?

Someone rules may seem too tough, but in fact it is quite justified, since buyers really began to use their position on Aliexpressand learned to deceive sellers. In this regard, honest shops began to endure losses and, accordingly, they spoke the rating. So it was decided to tighten the rules. Despite this, if you are an honest buyer and carefully choose products for purchase, it is unlikely that you will come across the blocking, and if you pay for the purchase from the same card and do not try to deceive the seller.

How to return money for the goods with Aliexpress from a blocked account?

If you hit this situation that you ordered the expensive goods and your account on Aliexpresswe blocked it without the possibility of restoring it, then upon receipt of poor-quality goods, you can contact the bank or payment system with which the payment was made and implement the Charzbek procedure. It is practically no different from the dispute on Aliexpress. Here you will also need to apply and collect full evidence in the form of video, screenshots, photos and so on. After checking your application, you will be returned to money. It is also worth noting the fact that the consideration of the application takes a longer period.

Video: If Aliexpress blocked the account. What to do?