Why the aliexpress does not pass payment: reasons. It is impossible to pay an order for Aliexpress: what to do?
In this article we will talk why payment on Aliexpress Not passes.
Contents.
If you have been buying goods for a long time Aliexpress, I certainly faced the fact that there are errors when payment arise. The reasons for such a phenomenon can be a lot. As a rule, the fact is that the site servers are overloaded due to a very large number of visitors. But there are a lot of other problems, in connection with which payments may not be accepted. To know what to do if payment on Aliexpress not accepted, you need to learn about the reasons for the appearance of errors and how to eliminate them.
If you are on Aliexpress new user, then you should deal with the nuances of orders to make them more profitable. This will help the article - "How to register and buy goods to Aliexpress?".
What if the payment for Aliexpress does not pass?
Most often during the placement of the order, or rather, when you pay, buyers do not come password to confirm the operation. Do not panic in this case and try to eliminate the problem in one of the following ways:
- Enter the online account of your bank or to the electronic payment system, depending on the payment method.
- Check if you have enough money on your account - perhaps the payment is already written off, and the order is decorated and paid. Wait until it is processed by the seller and sent.
- If the balance has not changed, then wait a while and try to delete the payment.
If it happened that you confirmed payment twice, then nothing terrible in it. System Aliexpressrecognizes such actions and automatically returns unnecessary. But be careful because it does not happen immediately, but for several days.
Why does not pay for Aliexpress: reasons
As we said, payments on Aliexpress may not pass through many different reasons. It may be buyer errors, problems on the site and other problems. Let's look at them in more detail.
Buyer errors
Most often payment on Aliexpressit does not pass if the buyer does something wrong.
- Not enough money on the score. This is the reason why confirmation code does not come with Aliexpress. Accordingly, the purchase will not work either. The problem is eliminated very simple - replenish the balance on the missing amount and try to pay for the product again.
- The bank rejects payment. If the card has ended the validity period or it blocked the Bank on suspicion of fraudulent actions, the payment will be rejected. In addition, if an error is made when completing the details, the bank will not be able to accept payment. If no of these problems are bothering you, then it may have failed in the bank system or technical works are underway.
- The bank banned payment. As a rule, such errors may appear when using Visa Electron and Maestro cards. The fact is that some banks have a restriction against fraud and they prohibit paying goods through the Internet outside the territory of Russia. Therefore, when trying to send a payment abroad, the client map is blocked. To solve the problem, contact the bank and ask if you can connect the function of the international online shopping. If you can not, then make a new card that will allow it to do.
- Exceeding a monetary limit card. Payments for any card have a limit. If you exceed the limit, you can't buy anymore. In this situation, contact your bank to increase the limit or place an order another time.
- Exceeded the limit of operations per day. Sometimes banks instead of the amount limit establishes a limit on the number of operations. If you have already exceeded it, then pay the goods on Aliexpress you can only the next day.
- Bank system overloaded. If in a bank that has released a card, the system is overloaded, then payments may not be temporarily accepted. Try to wait, for example, half an hour and try to spend the payment again.
- Disabled SMS informing. If you pay on Aliexpress they did not receive an SMS with a confirmation code, then you may not be connected to the appropriate service. So that such a situation does not occur, specify better in advance, if you have a similar service.
- Propequits are incorrectly indicated. If you incorrectly indicate details during payment, the system will not miss the payment. Return back to data filling and check whether everything is correct.
- Problems with browser. If you use the old version of the browser, it is quite possible that therefore the payment does not pass. Update the browser in the settings to the latest version and try to pay again.
Note on the site
Sometimes errors when paying for Aliexpressthese may occur if the platform system is overloaded or updated. As a rule, such problems are temporary and you just need to wait a bit while the site is restored.
In case the problem itself does not disappear and you cannot pay for the goods, contact support service AlExpress.
If despite all your attempts to correct the situation and pay the order you can't do anything, then try using another payment method.
account is blocked
If after registration did not activate your profile, then it can be locked. As a rule, three days are given to activation. If this is not done, then the account will be considered fake and blocked it.
First, check your email, maybe the letter is still there and you will just be able to open it and follow the link. If there are no letters, then do the following:
- Open "MY ALIEXPRESS" And go to "Profile Settings"
- Choose "Change Settings" And then click "Change profile"
- In a new window, select "Editing"
- The form will open to fill your profile data. Click opposite email addresses "Click here to confirm"
- After that, check your email again. You should come a letter of activation. Follow the link in it and the activation will be completed
Suspusage of fraudulent actions
If you specified the incorrect details of the card or produced Several payments from different cards, then the system Aliexpress it might think that you are a fraudster and blocks the ability to make orders. To correct the situation, contact the support service and send them several documents:
- Photo of your passport and card
- If the purchase was carried out from a corporate account, then further send documents about business registration
- In addition, attach an extract with the operations on a map from the bank, on which at least one payment will be visible in favor Aliexpress
As you might notice, there is a lot of reasons why Aliexpress payment is not accepted, but each of them is completely solved. The main thing is to do it on time.