Sending photos and video to Seller with Aliexpress: Instruction. How to write to the seller on Aliexpress and add a photo and video?
In this article you will learn how to seller on Aliexpress send a photo of the goods.
often users Aliexpressinterested in how to send photos to the seller. Someone such a possibility is not needed, and for some this is a very important function, which I would like to learn how to use. Sending photos there are several options, but you need to learn how to write the seller.
Typically, the photo in communication may be necessary when you need to show the size of the clothes that the product is not as described or has some defects.
If you are Aliexpress for the first time, you should study the article link here. She tells in detail how to use the site correctly.
How to send photos to the seller Aliekspress?
The first way to send pictures to Aliexpress - personal correspondence. To open it, you need to find a special form. It opens at time of booking and is intended for comment to the seller.
Message
In addition, customers can send a picture, which can be in one of the possible formats - JPG, JPEG, GIF, PNG, BMP, and with no larger than 5 MB.
If you want to open a form to communicate with the seller when the order has been issued, then go to that case in "My orders" and on the right products find the appropriate button:
message to seller
On the new page you will be launched a special form for correspondence. Write your message, attach the snapshot and send it.
How to send a video to Aliexpress to the seller?
Happens so that buyers on Aliexpress you need to send a video. The difference is that this will not work out the above ways. Nevertheless, there is a way to send a video for the seller.
Video
Video can be downloaded when opening a dispute. To do this, there is a special button in the form. You can attach files of different formats with no more than 500 MB.
In this case, the video will be used as proof of your rightness and on its basis the decision will be made much faster.
If you want to send video through a personal correspondence, then you need to be downloaded to one of the file hostings that are available in China. Immediately, let's say that you cannot load video on YouTube, as the seller cannot see him if he is not from Russia.
To upload the file and send it to the seller, use, for example, on Yandex.Disk.
