I wanted to return the goods to the seller to Aliexpress after the dispute, but changed my mind, is it possible to cancel the return of the goods?
In this article we will talk about the situation when you wanted to return the goods back to Aliexpressbut changed my mind.
Buyers Aliexpress - The same ordinary people, as in any other simple store. Therefore, sometimes I just want to return the goods even if it is good, or it turned out to be defects. There are such situations where the refund is already decorated and it seems to be sent to China, and you have changed my mind. But the system is waiting for? What to do in this case?
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Returning goods to Aliexpress - what is worth paying attention to?
Return of goods and money
Like any process on AliexpressThe return of the goods has its own characteristics.
First of all, you must understand that the return shipment will be carried out at your expense and it costs it is not at all cheaply, so better first contact the nearest post office and ask to calculate the shipping cost. There were situations where customers did not specify this information, discovered the dispute on Aliexpress and they put the refund and the goods and the goods, and only later, having learned the cost of sending to repeal about cancellation.
In addition, to begin to discuss the issue with the seller. Does he agree on such an outcome of events. Maybe he will generally refuse to accept the goods and return money. In this case, it is better to request only a refund and prove the administration that you really can't use the goods. Perhaps you will not get the return of the amount, but its main part compensate. Yes, and the goods will remain with you. Maybe they can even use it.
In some cases, buyers request a full refund in the dispute with the seller, but without sending goods. In such a situation, be prepared for the fact that you will be forced to send the goods back. Such may be the decision of the administration. Then you will have to decide what to do is to get a partial compensation and leave the purchase at home, whatever she and report this administration, send the goods to the seller or do nothing at all and let everything be as it is.
Is it possible to cancel the return of the goods to Aliexpress?
As you understand, you can return the goods to the seller only through the opening of the dispute on Aliexpressand nothing else. Otherwise, you can lose money, and the goods. And even more so no one will help you here. Therefore, be sure to open the dispute. In any case, if you ourselves decided to send the parcel or it turned out to be an unexpected decision of the administration, you can always refuse this action.
To do this, there is a special button in the dispute:
Cancel request
Another point - when the decision to send will be accepted, then the timer will begin in the personal account of 10 days. During this time, the parcel must be sent, or the request is canceled. In addition, if you leave everything as it is, it also will not happen anything terrible. The dispute will simply close, the seller will receive money, and you will stay with the goods and will become its full owner.
By the way, there are both moments when, for example, when buying in Tmall. Buyers return the goods simply because they don't need him and do not even take it to the courier. Such an opportunity is available only in this section within the Special Program. So, in this case, the refund will not succeed in any way, because the parcel has already set back. If you once again decided to buy this particular product, then you can only wait for the return of funds and place an order again.
