HOME Buyer protection What is a snapshot and screenshot in Aliexpress? How to see the package of the order in ...

In this article we will talk that such a set of order on Aliexpress And where to look for it.

Some users Aliexpressfaced with the need to make a snapshot of the order, but that's what this is not everyone knows.

If you are not registered on this site, we recommend learn an article "How to use Aliexpress Site?".

What is the installation of an order to Aliexpress?

Snapshot order on Aliexpress it is a snapshot page with a commodity, that is, its screenshot. The administration invented him so that the seller could not send the wrong product that was needed. For example, during the waiting for the parcel, a description of the goods may change. If you get a product that does not correspond to the original characteristic, you cannot prove it. And the snapshot solves this problem. It is created automatically at the moment you make an order.

In other words, the snapshot is a complete copy of the purchased product page with all the photos and description. Therefore, having received the goods not the corresponding description, you can open a dispute and prove that the seller sent you at all is not what you ordered.

Where to see the order snapshot to Aliexpress?

To view the snapshot of the page with your order:

  • Open "My orders"
  • Under the description of the order, click "Order Screenshot"
Aliexpress order screenshot

Aliexpress order screenshot

  • After pressing this button, you will display a page where you can select the snap language and view it.
Transition to order snapshot to Aliexpress

Transition to order snapshot to Aliexpress

In this case, if the seller decides to change the photo or product description on Aliexpress while you expect the parcel, then if you have a controversial situation, you can always prove that the product characteristic was different.

Video: Aliexpress order screenshot

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