HOME Payment of order The goods with Aliexpress came after the closure of the dispute and return of money: what to do, ...

In this article we will analyze how to return the seller money on Aliexpress For the goods after the dispute, if the goods came.

There are such cases when the transaction timer is already ends, and the goods still did not come and is not monitored. The buyer begins to worry and opens the dispute. If the goods are completely cheap, then the honest seller will return the money, but will ask that in case of arrival of the parcel you still paid the order.

And so, the dispute is closed, the buyer received money back, but the parcel comes unexpectedly, and the goods are good in it, so there are no complaints. And then there is quite a logical question - how to return money for the goods on Aliexpress. Let's figure it out.

What if you won the dispute, the money was returned, the seller returned, and the parcel came from Aliexpress with the goods?

How to return money to the seller on Aliexpress?

How to return money to the seller on Aliexpress?

What would you do in such a situation? Yes, there are also such people who believe that if the parcel was not received on time, then this wines of the seller and the money will not return. But at the same time it is not taken into account that the seller cannot affect the work of the delivery service and speed up delivery, that is, it is essentially at nothing.

If you are still a kind person and perfectly understand what happens all, then, of course, the money must be returned, because the seller honestly fulfilled his part of the transaction.

How to send money back to Aliexpress to the seller after return?

So, to return the seller money for the purchase, you need to write it. To do this go to "My orders" and opposite you need to select "Write to the seller".

Connection button with aliexpress

Connection button with aliexpress

In the message text, write that the item is received and ask how you can pay for the purchase.

Most likely, you will be offered two outputs:

  • Re-place an order for a similar product and ask to provide the left track number, and at the first opportunity to confirm receipt of the order. So the seller will receive money back. In the comment, specify that it is not required to send goods that you are so returning money. This comment is required, since the seller of orders is very much and will forget about you, and this is fraught with the fact that he simply leaves a new product.
  • Seller will provide a reference to a special product at a low cost, which is made specifically for payment. It will indicate how much units need to be ordered to obtain the right amount. After that, as soon as possible, confirm the order.

That's all. As you can see, there is nothing difficult in this.

Video: Dispute on Aliexpress! The package did not come - new rules for conducting disputes

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