Does not change the status of sending to Aliexpress - what to do? Why is it not updated for the sending status to Aliexpress?
Sometimes buyers Aliexpress It is necessary to deal with such situations that the parcel suddenly ceases to be tracked, or rather cease to change statuses. Is it normal and what to do about it? Find out in our article.
Each buyer Aliexpresscarefully monitors the movement of each of its parcels and, if suddenly, its following stops, then it becomes cause for experiences. But is everything so scary and is it worth worrying? Find out further.
Each newcomer on Aliexpress additionally, it is recommended to learn the article on the link here. She will tell you how to register and learn to make orders.
Why is the status of the parcel for a long time updated?
As a rule, nothing is just like that. So when the statuses of parcels on Aliexpresschange to change, then there are reasons for it. In most cases, they are not critical and the buyer you just need to gain patience and wait, but there are more serious situations.
- Parcel is not registered
Usually sellers s Aliexpress top numbers buy in advance and almost immediately after ordering the goods give them to buyers. Of course, the parcel is not even sent, but only prepared. That is why tracking never starts immediately. The seller is given by the postal service for two weeks to collect and send the parcel. Otherwise, the company annuls the number and the status will appear in the tracking about the cancellation of the shipment.
In general, if two weeks have not passed, it is not even worth the alarm, since the sellers always fit in time, if, of course, work honestly. Otherwise, if you notice that you have canceled sending, contact the seller for clarification, as some can simply save and buy one number, and then give it to different customers.
It is done simply to confirm sending the parcel. At the same time, the order itself is sent to the cheapest service without any tracking. If you have not achieved anything from the seller, then open the dispute and apply a screenshot to it that sending canceled. This is done in order to complete the deal and return money, as it will not happen automatically.
- Tracking began, but the parcel was not sent
Often, there is also such a situation when immediately after receiving the track number, the status is highlighted that the postal service received a parcel data. This indicates that the tracking number was booked, but the goods have not yet been sent. In rare cases, this all ends if the seller won't send you the goods. Again, it is necessary to solve the issue of the above methods.
- Tracking is possible only in China
When you buy very cheap products, they are unlikely to go courier delivery or usual, but with tracking. As a rule, the sellers refer parcels with the most budget ways, and therefore you can trace except for the territory of China. Therefore, when you will be displayed the status that the parcel dropped from the country, it will only be waiting for it until it comes to you.
- The parcel is at the stage of imports
The import of parcels is the most long procedure of all on the way to move the parcel. In extreme cases, it can be held up to two weeks. In addition, not all sorting centers use modern equipment, and therefore they can be very slowed down, and the download may be high. Therefore, you can lose here for another one month.
Such cases are rare, but also will not affect them. There is nothing to depend anything here. It remains easy to be patient and expect until the goods arrive at the next sort item and register it there.
- The parcel stopped at customs
Sometimes it happens that the parcel tracking stops at customs. Further for a while no new information appears. This may be due to a wide loading or loss of the parcel. Although the latter situation is rather an exception. If you see that your goods do not leave the customs further after 2-3 weeks, then try to call customs authorities and ask to find out what happened to your order.
- Mail is too downloaded during the festive period
Depending on the season, the delivery speed may also differ. If you ordered goods during public holidays, for example, in the Chinese New Year, then because of the large number of weekends and because of the increased load, the parcels will go extremely slowly.
It will not be possible to influence this statistics. You will have to just be patient and wait until the parcel goes to move.
- Delay in data updates
Some delivery services on Aliexpress they work well, but with tracking they have specific problems. The fact is that statuses can be updated with delays, and sometimes even with large. Thus, the goods may go far ahead, and the data will not be listed in the database. Either the buyer can already take the goods, and on tracking it is just coming to the country. Often this situation is observed in Estonia's post. If such a situation appears in China's mail, it can be associated with the breakdown of the servers and they will not be available. It turns out that there will be no updates in status.
- Physical movement parcel
Immediately after sending the parcels can change statuses almost every day, and then suddenly hang. This indicates that the goods moves any transport. It can be a ship or train. Typically, these methods have to overcome long distances, and for this too, for some time. When the parcels arrive in the next intermediate point, the statuses will be updated.
- The parcel was lost
This case is the rarest of all. Parcels are lost or can steal them, but it happens not so often. Many users Aliexpress they are afraid that the parcel is lost and they will not be returned to them, but in fact it is enough for you to open a dispute and provide evidence. After that, you will definitely return money.
What if the parcel with AlExpress is not tracked?
If you are in a situation that your product with Aliexpressstopped tracked, then you can go in two ways:
Option 1
Remember that at once no package is monitored, and therefore will first learn days 15 and look if tracking will begin.
Option 2.
If the first data in tracking appeared, then this suggests that the parcel sent you. Even if the parcel is stuck on the way, do not immediately do anything. Each transaction has its own protection. It is indicated in the form of a special timer near each order. That's when you have 2-3 days before the end of this time, then only then it is worth opening the dispute. If you do it in the middle of the term, even the administration will advise you to wait. And so you will return money.