What mail coming from Aliexpress? How to choose the package with Aliexpress from mail?
In this article we will talk to what mail comes with goods with Aliexpress And how to get them correctly.
Contents.
Very often in new buyers on Aliexpress there are questions about delivery. In particular, people are interested in what mail comes parcels and how to receive them. Let's analyze these questions with you.
Additionally, if you are a new buyer on Aliexpress, we recommend that you read the article. "How to make the first order for AlExpress?". She will talk about the features of finding goods on the site, buying and delivery.
Where do the parcels come with Aliexpress?
Where do the parcels come with Aliexpress?
Very big popular on Aliexpress enjoy free shipping. As a rule, sellers from China refer to the goods through China Post, but after arriving in Russia and other countries, it is already transmitted by the National Postal Operator. For Russian residents, this is Russian Post.
Accordingly, the parcel comes to one of the offices. But what exactly? This question is very simple. Each department has its own address code, which is indicated when filling in the delivery address Aliexpress. Accordingly, if you have specified index of the nearest branch, and then sending to come.
After you receive the notice or see the tracking that the goods arrived at the place of receipt, it is possible to go pick up. But in this process there are some nuances.
How to pick up at the post office parcel with Aliekspress?
As a rule, nothing wrong with receiving parcels Aliexpress it does not happen, but you can run into a few problems in rare cases:
- Seller sent another item. In this case, notice another e-mail is possible by sending weight. It will differ from that which has been declared by the seller.
- Parcel damaged during transport. It's usually just the video - dents, torn seats, punctures, and more.
- The contents of parcels stolen. This fact may indicate two cases - the difference in weight and clear signs of opening. Sometimes it even happens that the weight change in a big way, because instead of the goods placed into something useless and unnecessary.
How to pick up at the post office parcel with Aliekspress?
For all these reasons, to receive parcels Aliexpress need to meet a few rules:
- After receiving notification, you can fill it even at home, but do not recommend to sign immediately. Yes, most do this automatically, but, believe me, better not. Because if you have problems you do not prove anything, since signature confirms the absence of claims.
- If possible, remove the process of obtaining goods on video. Show address label that parcel no damage and so on.
- If employees are forced to address you first sign the notice, arguing that they even look for the package will not, then do not settle for this. They have no right to do so. If the employees continue to insist, ask to invite the boss.
- If the package has a tampering or damage, invite postmaster and his presence a formal autopsy. The head must be present because it is the act of, if the suspicions concerning theft, or damage due to improper transportation confirmed.
- It is desirable to process the autopsy also recorded on video, as opening video of the dispute is the best proof.
- If it was found that the goods are damaged or stolen, it is made act 51 directly to the head of department. You also need to sign the act and refuse to receive the parcel. In this case, the notice still leave without a signature.
What if the goods with Aliekspress damaged or stolen?
If the post office were found to have problems with sending a AliexpressAnd you gave it up, consisting of the relevant acts, the open dispute and apply it in the scans of these documents. And you can do it even matter who is to blame for the damage.
In the event that you already had a damaged or not that product already, then you can either pick it up, or refuse, but at the same time open the dispute and attach the evidence that the seller deceived you. It can be a snapshot of the order, where it is described in detail what exactly you ordered, Video unpacking, as well as acts from the mail about the refusal of sending and its damage.
