How to record a video for dispute on Aliexpress
In this article we will talk, how to rent a video for dispute on Aliexpress.
Contents.
As a rule, when newcomers take parcels with Aliexpressin the mail, they can unpack them at the exit from the department and, if they understand that they were sent by marriage, then, of course, upset. Moreover, even the opening of the dispute may not bring any relief in the form of a return of at least part of the funds. The administration may not believe that the parcel has already come with a marriage, as you do not have evidence, and the seller can declare that everything was in order. So what to do?
The output one is to remove the process of obtaining and unpacking the parcel to the video so that in the case of which it was possible to provide "Iron" evidence. Here is how to correctly shoot a video for the dispute we will talk in today's article.
Getting a parcel with Aliexpress by mail
Getting a parcel with Aliexpress by mail
After receiving the parcel with Aliexpressand filling out all the necessary documentation, be sure to inspect the package from all sides. It must be a seal, missing holes, through which the contents could be pulled out. If you see that the parcel was opened, then call the responsible employee in the post office and open the package in its presence.
If there is damage to the packaging, as well as the goods, then this is completely fault of the carrier and all claims will have to make mail. You must fill in a special form in which all the deposit defects are described in detail. At the same time, the employee of mail should act as a witness. Moreover, after drawing up the act, you can refuse to take the parcel with a deliberately defective or stolen product.
There is another important moment. Even if all seals in place, check anyway, what is the weight of the departure and compare it with what is specified on the package. During sending, the seller can write anything, but at the customs the parcel weighed and indicate the exact weight. Here for this figure you need to compare the actual mass. If everything converges, you can safely sign the notice and go home.
How to remove video unpacking for Aliexpress?
Shooting video for aliexpress
You should not be afraid that you are considered paranoid, as it is a completely normal situation on the video unpacking the parcel. In the end, you never know what, suddenly, the defective goods came. It is necessary to somehow prove it. For video shooting, you can use any device:
- Video camera
- Laptop webcam or computer
- Tablet or smartphone camera
In principle, there is no special demand for the quality of the video of special requirements, the main thing is that everything you need is distinguishable - the sticker with the address, the goods itself, the fact that the parcel is revealed for the first time.
Remember that the package or box should always be kept in the frame. Spectators should not think that you hide something. Show that your departure is completely packaged and noted that the packaging is whole and has no damage.
Start removing your scotch and labels, and then open the parcel and show the goods. The order must be examined on all sides, and do it on the camera. Also indicate which claims you have or what they are not. If the parcel is normally packed and it was not opened on the mail, and the goods were defective, then this is completely wines of the seller, as he or knowingly put such goods or was damaged during transportation due to bad packaging.
If you ordered electronics, such as a smartphone, then you must show it on camera, whether it works and how it does it (well, bad, slows down, does not load and so on). Could not turn on the device? On video it should be fixed.
It is not worth a hurry with conclusions if the device does not turn on, since most Chinese models have a long delay when switching on, which does not affect their performance. Your task is not to show that the device is bad, but just check it out.
If everything turned out to be in order and no marriage, then write off the seller about getting, but do not confirm the order. First, take a few days to test the device, make sure everything is really good, as there are cases that smartphones stop working in a few days. Although this happens extremely rare, but it is still worth pruding.
By the way, if the parcel you opened in the mail with an employee, but without a video, and the goods were defective, then write a claim to the seller in free form. At the same time, the employee who was present can put his signature as a witness. However, during the dispute the video review is still better.
What if the goods with aliexpress are damaged, does not work?
In the event that the video shows that the goods are not suitable for use, there is a clear marriage or damage, report this to the seller through the opening of the dispute on Aliexpress with refund request. If you have already managed to confirm the receipt of the goods, you should not worry, since you have another 15 days. But this is only if the order you confirmed yourself.
If confirmation of receipt of the parcel happened automatically, the administration regards this action that everything is fine with you and should not be complaints. Accordingly, the funds are sent to the seller and require a return almost impossible.
How to upload a video into an argument on Aliexpress?
In fact, nothing complicated in it. When opening a dispute on Aliexpress always filled with a special form where there is a special button "Add a video"With which proofs are attached in the form of photos and video.
Adding video to the dispute to Aliexpress
Previously, I had to look for alternative options in the form of various cloud portals, as the videos were not to be in size to exceed 2 MB. But at the moment this size was increased to 500 MB, so you calmly download the video.
In the event that the video size is more maximum allowed volume, then use the file service Mediafire.com.. You need to download the video to the service and copy the download link.
Video download button
It works in China without problems, so the seller will not have problems watching your video.
