Why is the parcel with Aliexpress for a long time on sorting? Package with Aliexpress stuck on sorting - what to do, how to solve the problem?
In this article, we will find out why parcels with Aliexpress stuck on sorting and what to do in such situations.
Aliexpressit has already been working for a very long time, and the delivery companies have long established their work with customers, so that usually no delivery problems arise. Nevertheless, sometimes users have to deal with various kinds of trouble in the form of a loss of parcels, their jams, and so on. Although such cases are extremely rare, it is still unpleasant if this happens to you. Let's consider with you when the goods are stuck on sorting. Why so happens and what to do with it, you will learn further.
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Why is the parcel with Aliexpress stuck on sorting in Yekaterinburg, Moscow, Vnukovo?
Sorting Center
Each postal service and a private service dealing with goods from abroad has its own features of work. However, you should also understand that the jams of the parcel with Aliexpressin most cases, it is quite a normal situation and should not cause issues. The thing is that buyers on Aliexpress A huge amount and most buys a lot. And since the site works not one seller, but a lot, then the goods go with different parcels. Imagine how much their sorting passes daily. Sorting centers are extremely loaded and new parcels come every day. Therefore, employees are simply physically not way to process parcels day per day.
Usually, of course, it takes up to one week, but in exceptional cases, for example, during the holidays, the period is delayed up to two weeks, and even more. So, if the parcel is stuck in China or inside your country, then you should not despair and panic. Immediately after your parcel is processed, the employee will make its data into a special database, and you will be brought to the corresponding status.
What if the package with Aliexpress is stuck on sorting?
As a rule, finding the parcel with Aliexpressin the sorting center up to two weeks - this is the usual situation. Why she arises we have already told above. Therefore, you can only expect until the status is changed. If it has passed much more time, and the status remained unchanged, then, of course, it is already worth alarming.
To start, write to the seller that you have dealt with delivery and ask him to find out what is the reason for such a big delay. If all is well and the parcel is simply not processed, then continue to wait and parallel to watch the order protection timer. If necessary, it can be extended, but this question will definitely discuss with the seller.
The second option will help if the parcel was completely lost. Of course, no one will leave you without money, because it is not your fault. Although, in fact, it is not the wines of the seller, but it is obliged to return money anyway. In such a situation, an argument on the site opens and a full refund is requested. As evidence, provide screenshots of tracking and correspondence with the seller.
There is another option - to apply for the search for your parcel. But in this case, you will need a check on sending goods. You can ask him for the seller. After receiving the necessary information, print it and contact the nearest post office where you need to write a statement. This method can only be used for those parcels that are tracked throughout the path, that is, having an international track number. If your parcel is not found, the dispute also opens and the full refund is requested.
