HOME Tracking and delivery Is it possible to see the weight of the parcel to Aliexpress and how to do it? Which...

In this article, we will deal with you, how to find the weight of the parcel on Aliexpress And what to do if he has changed.

Each country has its own laws, rules and limits concerning the importation of goods from other countries. They belong to AliexpressTherefore, if you actively buy goods on this site, then you must study them. We decided to tell you what maximum weight is allowed to enter different countries, how to find out the weight of the parcel, and also - what to do if the weight of the parcels in the way suddenly became more or less.

If you are very new on this site and do not know how to make orders, then we recommend to read the article "How to buy to Aliexpress?".

How and where to view the weight of the parcel with Aliexpress?

On Aliexpressfor each product, a detailed description is attached with the features of the thing itself, as well as delivery. Usually there are also data on the weight of the parcel. If you did not find what interests you, do not be afraid to contact the seller. To do this, on the page with the goods on the left under the photo, find the store data. There will also be a communication button with it. Completely press it and write to the seller.

Message to seller

Message to seller

If you have already made an order, but wanted to find out the information about the weight of the goods, then you can go to "My orders" and click on the button "Message to the seller" Over the order.

Communication with the seller

Communication with the seller

There is another way. When the parcel is already sent, go to the section "My orders" and select "Track check". Here you will be shown the basic information about the delivery and sending. Pay attention to a small sign, where the company name is indicated, which transports your order and track number to track. In the latest column, the statuses that displays all the movements of the parcel are shown. Usually the weight of the latter is indicated in the very first status. Although, not always, everything has already depends on the delivery service.

Additionally, weight data can be displayed after passing the goods of a customs check, since the parcel is additionally weighed. But again, information is not always shown.

Maximum parcel weight with Aliexpress for Russia, Kazakhstan, Belarus, Ukraine

Maximum parcel weight

Maximum parcel weight

As you know, when transporting through the border of various products, there are certain rules on them. So, in each country there is a certain limitation by weight of the parcels with Aliexpressand other online stores. The limit acts within one calendar month and after its end it is reset. Upon exceeding the permissible limit, the state duty is paid. Let's figure out what limits operate in different countries.

  • Russia, Kazakhstan. These two countries have the same limits, since they are participants in the international postal union. So, the maximum allowable weight for them is 31 kg. If you go beyond this limit, you will have to pay a duty, which is 4 euros for each additional kilogram.
  • Belarus. In this country, the lowest customs limits and the maximum weight is only 10 kg. Over the exceptions again will have to pay a duty, which is also 4 euros for each kilogram. At the same time, it will be necessary to further pay extra 5 euros to arrange all the necessary documentation.
  • Ukraine. Here the limits are the most interesting and maximum allowable weight is as much as 50 kg. At the same time, if you exceed the limit, then you will need to pay 10% of the cost of goods in the form of duty and VAT in the amount of 20%.

Therefore, if you often order a lot on Aliexpress, Try to track the amounts and weight of orders for a month to not exceed the limits. Otherwise, a duty will be charged with you.

How to get a heavy cargo, parcel with aliexpress?

As you can see, duties at customs for sending are not the smallest, and sometimes even just robby. Therefore, it is better to try not to order too heavy products with Aliexpress. In any case, if you do this, you can use the services of cargo companies that specialize in the transport of heavy cargo. How exactly they work for many remains a mystery, but the fact is that they perform their duties on excellent. Although the cost of services is appropriate. If you are just afraid to go beyond the limits, then try to break the order for a few and send it to different people. For example, to relatives.

Increased or decreased the weight of the parcel with Aliexpress during delivery: what to do?

Opened parcel

Opened parcel

Sometimes buyers Aliexpressfaced with the fact that after passing the path of the parcel and checking it at the customs, it suddenly becomes harder. Is it worth worrying for it? First of all, it is worth dealing with the reasons for this phenomenon:

  • During weighing, an error was made or when the data is filled in the database, the employee missed the parcel weight
  • The parcel of the wedroch and dumbfounded what affected her weight. Or she dried after that and its weight, on the contrary, became less
  • After inspection at the customs, the parcel was packed in a special sampling bag, and this can add weight to 200 grams
  • The parcel was opened and the goods inside were replaced or stolen. In such situations, the parcel weight can be added to and to fall. In any case, find out what happened to her only on arrival
  • Some parcels follow from countries where weight is written in pounds, and when transferring them to kilograms and grams, employees may assume an error in the calculations

As a rule, in many situations there is nothing to worry about, but buyers are still experiencing. Of course, because the weight is different, suddenly the goods stole. Although upon receipt suddenly it turns out that the weight is as which should be. By the way, the weight specified in the track number may actually differ in a few kilograms. Here we are already talking about the error when you fill data. Often the problem lies in bags and packages that add extra weight. Of course, if the goods weighed 500 grams and suddenly added a couple of hundreds, then the difference seems strong. But if the weight decreases, then it is already worth the way, as it can really talk about theft or substitution.

Upon receipt of such parcels, do not rush to put signature in the notice. Ask first to show the package and weigh it. If there really is a difference, the employee simply must suggest to open it. If you refuse it, the departure will be issued. If you opened the parcel, but not yet signed for it and the contents turned out to be completely different or on the parcel there were traces of autopsy, then be sure to give up the receipt and make a special act. After that, open the dispute on Aliexpress, attach the appropriate documents and request a full refund.

Video: Unpacking parcels with Aliexpress March 2018

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