HOME Ordering How to contact by the seller on Aliexpress via a mobile application, phone?

From this article you will learn how to write to the seller with Aliexpress Message through a mobile application.

Mobile app Aliexpressalthough very popular, but it does not cease to attract more and more new users who, of course, have questions about the use of the site. For example, it is very often a need to contact one or another seller to clarify the details of the order. How to write him a message? Let's find out.

If you have just installed the mobile application and so far do not know how to use it, our article will help you to understand this issue. here.

And we will continue to deal with how to write messages to sellers on Aliexpress.

How to contact the seller on Aliexpress when choosing a product from the phone?

In general, there are different ways to communicate with sellers on Aliexpressand they depend on the situation. So, as long as you also choose the goods and did not decide whether you want to buy it, then you can ask your questions from a special link "Contact the seller". It is located directly on the product page and is used to resolve questions until the purchase of purchases.

Contact the seller

Contact the seller

Click on this link and you will immediately see the window to communicate with the seller. As you know, all communication with the seller on Aliexpress it is carried out in English, but the application has a special built-in translator, allowing you to write messages on any convenient language. That is, you can safely write a message in Russian, and the built-in translator will already display it in the desired language.

How to write to the seller on Aliexpress from the phone after payment or sending an order?

When the order has already been made, then to contact the seller on Aliexpress no longer need to use a product description page. You can go to "My orders" and find a button for communication there.

More precisely, when you open the page with orders, the buttons for communication will not be there, you need to go to the details of the order and find them there. To do this, click on the name of the desired product and you will open the order details.

Here, on the page, select "Order on the order" And you will be downloaded exactly the same window for correspondence with the seller, as in the previous case.

Messages to order

Messages to order

Write your questions and wait for the seller's answer.

As you can see, communicate with sellers through the application on Aliexpress not at all difficult. Moreover, when you get an answer to your question, the system will send a notice and you will immediately be able to read it and do not miss anything important.

Video: How to safely buy through the app on Ali Spress?

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