What if the package with Aliexpress goes to another recipient? How to prove that the seller with Aliexpress gave someone else's track and the package is not going to you?
In this article we will talk to do if the parcel with Aliexpress Going to another recipient.
As you know, quite recently on Aliexpress It has become forbidden to send purchases to Russia without the possibility of tracking. But this does not mean that everyone now began to follow the rules. Sellers went to a certain trick. They send parcels in such a way where there is no complete tracking. As a rule, it is carried out until the border crossing. The buyer in this case is issued a full-fledged track number, that's just he's someone else.
Of course, the buyer immediately notices that the parcel is sent to another person on someone else's address. In addition, often with such a tracking, the status appears that the parcel is already obtained.
If you register on this site, you have not had time yet, you should learn an article - "How to make the first order for AlExpress?".
The seller with Aliexpress gave someone else's track number - what to do?
Delivery with Aliexpress
Of course, you can open a dispute. But here be attentive, since the dispute will be conducted by the number that the seller gave you. Therefore, when receiving the parcel without a track, you are unlikely to prove something. The seller can say that this is not his product at all and you are a deceiver. In this case, the administration Aliexpress Hold on his side.
How to prove that the seller with Aliexpress gave someone else's track and the package is not going to you?
First of all, if when tracking departure with Aliexpress You noticed that it is not for you, then immediately open the dispute.
First you need to carefully prepare proof. The fact is that if the mediators see the status that the parcel is already received or expects when it is taken away, they can immediately close the dispute in favor of the seller and not take a look at whom and where she is issued.
In addition, all screenshots must be in English, because support works with this language. If the opening of the dispute is carried out by the goods purchased in the TMALL section, then the screenshots can be Russian.
So, to prove your right thing, imagine the following facts:
- Tracking screenshot. Recipient data should be allocated on it.
- Screenshot order. In it you need to designate your data
- Screenshot Card Google. Here you may mark your city and a possible recipient and indicate that there is a long distance between them
