What if you unexpectedly canceled an order for Aliexpress? Why is the order canceled on Aliexpress?
In this article you will learn why Aliexpress May be canceled.
Sometimes when watching your orders for Aliexpressit can be found that the order was canceled, and at the same time did not do anything. How did it happen? What to do? Will the money return? Immediately starts panic. But is it worth worrying about this? Let's find out.
If on Aliexpress You ended up for the first time and do not know how to make orders correctly, we advise you to read the article "How to use Aliexpress Site?".
Why canceled an order for Aliexpress?
In fact, at your request, the seller cannot cancel the order. That is, so you made a purchase on Aliexpressand the seller received your order. Now he is obliged to process it and send you. Either it will not be sent and the transaction will be completed. This is the first reason why the order can cancel automatically.
- So, on sending an order, the seller gives a certain period that he, by the way, is determined. During this time, the order is at the processing stage, that is, it should be prepared for sending, in a personal account Aliexpress time counts. If it is over, the order will be canceled due to the lack of sending to the buyer.
Closed order
- The second reason is the lack of payment on request. There are situations where you want to buy goods, but there is no money. In this case, inexperienced buyers draw up an order on it, but so far they do not produce payment. And then either forget about him, or just not payable because we changed my mind. So, in such a situation on the payment of goods is given only 20 days. If during this time you will not be paid, the order will go to the status of the noted.
- The third, the rare cause - the seller was evident in fraud. This can happen for various reasons, but mostly orders of the seller are blocked and check it when a lot of complaints arrived at it. Then when watching the status of the order, you will see that he is frozen. 7 days are always assigned to check. During this time, the seller must provide the administration documents that it will ask and explain everything that happened. If everything is in order, the order will resume. Otherwise, it will be canceled.
Freezing order
These are three main reasons when ordering on Aliexpressmay be canceled automatically without buyer intervention. Remember this and do not forget to follow orders.
What if the order for Aliexpress was canceled?
In fact, if your order has canceled due to lack of payment, you can always arrange it again, if suddenly decided to pay for it. In the rest of the situations will have to wait for the return of funds. It is waiting, and not to return.
Everything happens automatically and money in case the order is not sent or was frozen on the client, it is returned to the client for several days. In general, you can and yourself check the return status if you go to "My orders", Check in order details and select the tab. "Payment".
Payment
