What is "Hand Over to Airline" in tracking to Aliexpress? What if the status "Hand Over to Airline" is not updated for a long time?
From this article, you will learn what denotes the status of tracking "Hand Over to Airline" on Aliexpress.
When buyers track the parcels on Aliexpress, then face a huge number of various status that show the movement of goods from one sorting center to another, up to the receipt of the order. One of the interesting statuses for many statuses is "Hand Over to Airline". It appears at the stage of sending goods from China.
If you are Aliexpress for the first time, we advise you to start learning the article on the link. here. She will tell you how to use the site and make orders.
The status of the "Hand Over to Airline" parcel on Aliexpress - what does this mean?
Hand Over to Airline
If we translate status "Hand Over to Airline" into Russian, then we will work "Transferred airlines". This suggests that your departure with Aliexpressalready sent from the warehouse of the delivery service and it was accepted by airport staff for further shipment.
So your parcel is placed on a special warehouse and waits for customs officers to check it and will depart into your country. This status denotes the same as Export. The latter is highlighted when the parcels have international track numbers in which all shipments in China are not described in very detailed.
For all the time of delivery, status "Hand Over to Airline" May appear more than once. This situation is due to the fact that the goods from China are rarely delivered immediately from China to the desired country. For example, the parcel can go first through Singapore. So usually come with electronics, which is not a simple Chinese mail to send.
If your product is sent by Singapore's mail, then in the track number you will see the SG index. As a rule, this status appears first when checking inspection in the Hong Kong airport, and then in Singapore. Sometimes it is further indicated by the city in which the parcel is located.
What if the status of "Hand Over to Airline" does not change for an aliexpress?
Hand Over to Airline status
If you notice that the status "Hand Over to Airline" on Aliexpress hanging for too long, then you should not worry. First of all, contact the seller so that it clarifies where your parcel is going at the moment. Sometimes goods are delayed at airports for quite ordinary reasons. For example, a very big soup of parcels. In such situations, employees do not have time to do everything quickly, and therefore have to wait.
In fact, the problem can be considered the moment when the status "Hand Over to Airline"does not change more than a month. A similar problem is observed in the mail of Singapore, but it happens very rarely.
If you ended up in a situation that your parcel is stuck with the status "Hand Over to Airline"then your actions should be as follows:
- Open the dispute with the cause - "Unable to track the order". In the description, write that the parcel was detained in one status of more than two weeks.
- In addition to the dispute, attach the tracking screenshots, where the status will be seen
- If the seller does not agree to your refund conditions, the dispute will be exacerbated and the administration will decide it without taking into account his excuses, as everyone knows that sellers can deceive
In the end, you will return money for your order and will not lose anything, but only for this you need some time.
