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Why can not I go to Aliekspress in My Account, Shopping Cart, your page, profile from a computer, phone, VK: what to do?

What should I do if I can not go on Aliexpress in My Account? The answer is looking for in the article.

Many people visit on a daily basis AliexpressTo see updates, choose a product or buy it. But, what if suddenly one day, it is impossible to enter the Personal Cabinet, even though the correct password is entered? Read the article about how to solve this problem.

Why can not I go to Aliekspress in My Account, Shopping Cart, your page, profile from a computer, phone, VK: what to do?

If you do not have to account AliexpressThen create it, to enjoy all the privileges of the buyer of the trading platform. Read an article on our siteShe will do it quickly and easily. In addition, you can see video instructions on this link and create them yourself.

Why can not I go to Aliekspress in My Account, Shopping Cart, your page, profile from a computer, phone, VK: what to do?

Why can not I go to Aliekspress in My Account, Shopping Cart, your page, profile from a computer, phone, VK: what to do?

So, what to do if you have a question, why I can not go on Aliexpress in the Personal account, shopping cart, your page, profile from a computer, phone, VC? Instructions for user actions and the possible causes of this problem:

  • Malfunction of the site. Wait some time (2 to 3) hours. If the problem persists, try to write in the support center Aliexpress.
  • Updating a resource. In this case it is necessary to wait for an hour, and then repeat the login attempt.
  • Engineering works. If the site is undergoing maintenance, you'll see a notification on the login page. Administration of this site is to warn about this in advance.
  • Outdated browser or other problems with it. Try to go to the website from a different device. Make updates, or use a different browser to access. Clear the cache and browser cookies.
  • Lock antivirusnik site. Make your site Aliexpress to the allowed list. How to do this is described in the reference section of your antivirus software.
  • Account lock. This can happen for a variety of reasons: the account is not verified via email, frequent changes in payment methods, constant execution of orders at no further charge, part of the open debate, the lowest rating of the buyer.
  • Incorrect password. The browser stores the password the first time you log in. If you enter the wrong password, it then is automatically input with the wrong password. Enter your details manually, carefully and without errors.
Why can not I go to Aliekspress in My Account, Shopping Cart, your page, profile from a computer, phone, VC?

Why can not I go to Aliekspress in My Account, Shopping Cart, your page, profile from a computer, phone, VC?

Important: Another option, if you can not log on to Aliexpress - is to make an entrance through a social network (VKontakte, Facebook, Google account).

Why can not I log on Aliekspress though I enter the correct password?

Why can not I log on Aliekspress though I enter the correct password?

Why can not I log on Aliekspress though I enter the correct password?

If you can not log on to AliexpressThe main thing - do not panic. All sorts of causes of such problems may be different and they all have been described above.

  • But, if you have checked and updated, and the question of why I can not log on to AliexpressThough I enter the correct password, it is still there, then write in the site support.
  • Your account may be blocked.
  • The reasons for blocking have been described above, but the administration of the site may see some other violation of the buyer.
  • All the reasons for such actions are known only to the administrators of Ali, and only they will be able to answer all the questions.

Advice: Also check the password input language - whether it is the same as during registration, and pay attention to the key " Caps Lock».

If you enter your credentials in the login form and login assured, and the correct password in doubt, then click an active link that is always under the login form " Forgot your password?" The password recovery instruction will appear - follow it. If it did not help, then you have one way out - contact the support center Aliexpress.

Video: How to avoid Ban on Aliexpress.com | Rules refund Aliexpress 🚫

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